Bdbig's Terms & Conditions — fully in Bengali

1. General Introduction

bdbig An internationally licensed online gaming and betting platform built specifically for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between bdbig and its users.

These Terms and Conditions apply to all services, games, betting markets, bonuses, and promotional offers on the site. You must read and understand these terms in full before using our platform. If you disagree with any of them, please refrain from using our services.

Bdbig reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified of changes via email or an on-site notification. Continued use of the site after any changes have taken effect constitutes your acceptance of the updated terms.

2. Account Registration & Eligibility

To create an account on the bdbig platform, the following conditions must be met:

• The registrant must be at least 18 years must be met.
• Each individual may only One Account Only open.
• All information provided at the time of registration must be accurate, complete, and up to date.
• It is the user's responsibility to keep their account password confidential.
• Sharing or transferring your account to another person is strictly prohibited.

Accounts created with false information may be cancelled at any time and all associated balances will be forfeited. If bdbig identifies multiple accounts belonging to the same individual, all such accounts will be closed and all winnings will be voided.

3. KYC Verification Process

In accordance with international gaming regulations, bdbig reserves the right to verify the identity of all users (Know Your Customer — KYC). Withdrawal privileges may be restricted if KYC verification is not completed.

Documents Required for Verification

• A clear photo of your National ID (NID) or passport
• Selfie photo (holding your NID)
• Proof of current address (e.g. a utility bill or bank statement)
• Proof of ownership of the payment method

Completing KYC verification speeds up withdrawals and significantly strengthens your account security. Submitted documents are verified within 48 hours.

4. Deposit & Withdrawal Policy

All financial transactions on bdbig are handled securely and transparently. The key terms governing payments are outlined below:

Deposit Terms

• Deposits must be made only from the account holder's own mobile banking account.
• Depositing via a third-party account is strictly prohibited.
• The minimum deposit amount varies depending on the payment method.
• Deposits are generally credited to your account instantly.

Withdrawal Terms

• Withdrawals are only available to accounts that have completed KYC verification.
• Withdrawals must be made through the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 24 hours.
• Bdbig may temporarily hold withdrawals in cases of suspicious transactions.
• No hidden charges on withdrawals.

5. Bonuses & Promotional Offers

Bdbig offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which are detailed on the relevant promotion page. General bonus terms include:

• Each bonus has its own specific Wagering Requirement withdrawals can be made only after completion.
• Each bonus offer may only be used once, unless otherwise stated.
• Using bonuses to enter into any arrangement or coordination with other users is strictly prohibited.
• Bdbig reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Any bonus not used before its expiry date will be automatically forfeited.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being suspended.

6. Betting Rules

The following rules must be observed when placing bets on the bdbig platform:

• Once confirmed, a bet cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, bdbig reserves the right to void the affected bets.
• Pre-match bets are settled based on the outcome determined before the match begins.
• Bdbig is not liable for any bets rejected due to internet latency during live betting.
• If an event is cancelled, all bets placed on that event will be refunded.

Any match-fixing or suspicious activity detected in the betting markets will result in the relevant bet being voided and action being taken against the account.

7. Prohibited Activities

The following activities are strictly prohibited on the bdbig platform:

• Using automated bots, scripts, or software for betting or gaming
• Creating multiple accounts to claim bonuses or promotional benefits
• Using the platform for money laundering or illegal financial processing
• Attempting to gain unauthorized access to another user's account
• Hacking or manipulating the platform's systems or software
• Opening an account using a fake identity or someone else's personal information
• Colluding with other users for match fixing or betting fraud

8. Account Suspension & Closure

Bdbig reserves the right to temporarily or permanently suspend accounts in the following circumstances:

• Breach of Terms
• Failure to pass KYC verification or submission of fraudulent documents
• Suspicious or unusual financial activity
• Engaging in prohibited activities
• At the user's own request (self-exclusion)

Users may request to close their account at any time. Any remaining balance will be eligible for withdrawal, however any active bonuses will be forfeited.

9. Responsible Gaming Policy

Bdbig believes that gaming is a form of entertainment and should never be a source of financial or emotional distress. To support this, we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: The system will automatically log you out after a period of inactivity.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: The option to exclude yourself from the platform for an extended period.
• Reality Check: Regular reminders of how long you have been playing.

If you believe you or someone you know may have a gambling problem, please reach out to our support team. For more information, visit our Responsible Play View page.

10. Privacy & Data Protection

Bdbig takes the privacy of your personal data very seriously. To learn more about how we collect, store, and use your information, please visit our Privacy Policy read.

In short, here's what we stand by:

• Your information is never sold to third parties.
• All data is secured with SSL encryption.
• Information is only disclosed to authorities where required by legal obligation.
• Users may request the deletion of their personal data at any time.

11. Limitation of Liability

Bdbig accepts no liability in the following circumstances:

• If a bet or game is interrupted due to connectivity issues
• Payment delays caused by third-party technical failures
• If account credentials are compromised due to the user's own negligence
• Force majeure events (e.g., natural disasters, war, government restrictions)

In the event of any dispute, bdbig's decision shall be considered final, though users may raise objections through our support channels.

12. Changes to Terms & Contact

Bdbig reserves the right to update these Terms & Conditions at any time. Registered users will be notified by email before any significant changes take effect. Continued use of the site after updated terms become effective will be considered acceptance of those terms.

For any questions or complaints regarding these terms, please contact our support team:

• Email: support@bdbig.bet
• Live Chat: Available 24/7 via the site